You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone won’t start

My iPhone won’t start

i see white apple a couple sec

green flash

Posted on Jun 22, 2021 6:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 6:27 PM

It may be time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options...

Apple Store - Find a Store - Apple

2 replies

Jun 22, 2021 6:47 PM in response to Alexandramartin

If your iPhone is an iPhone X or newer try holding the volume down and the lock buttons down until the apple logo appears than continue holding until after the apple logo disappears. If your phone is the iPhone 8 or older hold the lock button until the apple logo appears and continue holding until the logo disappears.

This could take 30 seconds or longer.

There should now be a different screen on your iPhone. Follow the instructions on it to try to update or erase your iPhone.


If this doesn't work I would recommend contacting apple support (Get Support) and notifying them of the issue.

iPhone won’t start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.