return of funds
good afternoon, I requested a refund for an accidental subscription renewal on June 21, June 22 approved a refund, but two days later the money was not credited to the account, what should I do ?
iPhone 7 Plus, iOS 14
Question marked as
After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the money is returned to the payment method you used. The time it takes for the money to appear on your account or statement depends on the payment method:
- Store credit (e.g., Apple ID balance): 48 hours
- Mobile phone billing (payment through your phone service carrier): Up to 60 days
- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/ and choose a path that gets assistance from Apple staff.