Losing money

Hello, I am writing to you with such a problem as debiting money for a subscription in the Instagram Analytics application. An accident happened and I did not want to issue it, but 349 Russian rubles were debited from me, I ask you to solve this problem and return the money to me!

Posted on Jun 23, 2021 1:14 AM

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Question marked as Top-ranking reply

Posted on Jun 23, 2021 1:23 AM

You need to delete that app and cancel its related subscription.

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jun 23, 2021 1:23 AM in response to Kasaeva

You need to delete that app and cancel its related subscription.

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

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Losing money

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