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Stuck at verifying sms verification code

I was trying to create new apple id but whenever I reached to the point where I need to verify code from SMS, it keeps showing me error, and the error message doesn't make any sense.


When I ask to put verification code from SMS, the title says

"Verify your phone number to finish setting up your Apple ID."

"Enter the verification code sent to ..."


But when I typed in verification code from SMS, the error shows

"Password cannot include your name, phone number, or part of your Apple ID."

And when I typed in same code again, the error changed

"Please enter the characters you see or hear to continue."

And the error keep on repeating.


What? What is happening.

I tried on chrome, safari

Posted on Jun 23, 2021 4:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2021 8:21 AM

Hello pyi-gabriel,


Thank you for using Apple Support Communities!


We understand from your post that you are receiving errors when trying to enter a verification code for an Apple ID you are trying to create. If you haven't already we recommend trying to create the Apple ID using a different device. Does the same thing happen if you use a different device? If so, let us know.


How to create a new Apple ID - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Jun 24, 2021 8:21 AM in response to pyi-gabriel

Hello pyi-gabriel,


Thank you for using Apple Support Communities!


We understand from your post that you are receiving errors when trying to enter a verification code for an Apple ID you are trying to create. If you haven't already we recommend trying to create the Apple ID using a different device. Does the same thing happen if you use a different device? If so, let us know.


How to create a new Apple ID - Apple Support


Best Regards.

Stuck at verifying sms verification code

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