Stuck at verifying sms verification code

I was trying to create new apple id but whenever I reached to the point where I need to verify code from SMS, it keeps showing me error, and the error message doesn't make any sense.


When I ask to put verification code from SMS, the title says

"Verify your phone number to finish setting up your Apple ID."

"Enter the verification code sent to ..."


But when I typed in verification code from SMS, the error shows

"Password cannot include your name, phone number, or part of your Apple ID."

And when I typed in same code again, the error changed

"Please enter the characters you see or hear to continue."

And the error keep on repeating.


What? What is happening.

I tried on chrome, safari

Posted on Jun 23, 2021 4:50 AM

Reply
1 reply

Jun 24, 2021 8:21 AM in response to pyi-gabriel

Hello pyi-gabriel,


Thank you for using Apple Support Communities!


We understand from your post that you are receiving errors when trying to enter a verification code for an Apple ID you are trying to create. If you haven't already we recommend trying to create the Apple ID using a different device. Does the same thing happen if you use a different device? If so, let us know.


How to create a new Apple ID - Apple Support


Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck at verifying sms verification code

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