I am having a bit of a trouble with the enter button. While pressing it executes the enter function, it also mutes/unmutes the sound. How can I fix this? My OS is fully updated (BigSur 11.4). I tried resetting the shortcuts in system preferences. It doesn't work.
Writing on an external keyboard does not cause the same problem. Mute/unmute does not show up when pressing the enter button.
Thank you.
MacBook Air 13″, macOS 11.4
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Quote:
Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.
Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.
To leave Safe Mode, choose “Restart” at the bottom.
Quote:
Safe mode prevents your Mac from loading certain software when it starts up, including login items,
system extensions not required by macOS,
and fonts not installed by macOS. It also does a basic check of your startup disk,
similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and the kernel cache,
which will be created again automatically as needed.
If steps posted above don't help, please contact Apple support.
Click inside the box to choose an option.
https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Genius bar
Reset SMC: How to reset the SMC of your Mac - Apple Support Choose the appropriate method.
Quote:
Resetting the system management controller (SMC) can resolve certain issues related to power, battery, fans, and other features.
Startup in Safe mode. https://support.apple.com/en-gb/HT201262 Choose the appropriate method.
To leave Safe Mode, choose “Restart” at the bottom.
Quote:
Safe mode prevents your Mac from loading certain software when it starts up, including login items,
system extensions not required by macOS,
and fonts not installed by macOS. It also does a basic check of your startup disk,
similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and the kernel cache,
which will be created again automatically as needed.
If steps posted above don't help, please contact Apple support.
Click inside the box to choose an option.
https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Genius bar
Pressing enter mutes/unmutes sound. Help?
