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Kids locked my iPad

Plugging my iPad into my iMac with Catalina 10.15.7 does not pull up iTunes so I can't factory reset my iPad. Please walk me through how to do this. Holding the power button and home button down does nothing but turn it off and back on.

iPad mini 3 Wi-Fi

Posted on Jun 23, 2021 9:21 AM

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Question marked as Top-ranking reply

Posted on Jun 23, 2021 10:31 AM

zODINz wrote:

Plugging my iPad into my iMac with Catalina 10.15.7 does not pull up iTunes so I can't factory reset my iPad. Please walk me through how to do this. Holding the power button and home button down does nothing but turn it off and back on.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 23, 2021 10:31 AM in response to zODINz

zODINz wrote:

Plugging my iPad into my iMac with Catalina 10.15.7 does not pull up iTunes so I can't factory reset my iPad. Please walk me through how to do this. Holding the power button and home button down does nothing but turn it off and back on.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Kids locked my iPad

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