​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I need to remove the credit card from daughter’s Apple ID but it will not allow me because says active subscriptions. I’ve cancelled the subscriptions. What else could be the issue?

Trying to remove payment method but won’t allow due to active subscriptions. But I’ve cancelled those so how can I proceed?

iPhone 7

Posted on Jun 23, 2021 4:54 PM

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I need to remove the credit card from daughter’s Apple ID but it will not allow me because says active subscriptions. I’ve cancelled the subscriptions. What else could be the issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.