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Level 1

4 points

Apple ID

I need to get into my old Apple ID but it keeps sending a code to a phone that is shattered and in the trash I know my password and email but it won’t let me into it without a code. please help

iPhone XR

Posted on Jun 24, 2021 12:44 AM

Best reply

Sean_W.

Level 6

8,224 points

Posted on Jun 24, 2021 12:53 AM

Here are some articles that may help.

Get a verification code and sign in with two-factor authentication - Apple Support
Two-factor authentication for Apple ID - Apple Support

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2 replies

Best reply

Sean_W.

Level 6

8,224 points

Jun 24, 2021 12:53 AM in response to 69HELP69

Here are some articles that may help.

Get a verification code and sign in with two-factor authentication - Apple Support
Two-factor authentication for Apple ID - Apple Support

Jun 24, 2021 1:11 AM in response to 69HELP69

What about signing out of your working phone.

Sign back in with the old ID.

There is your old INFO.

Good Luck.

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