Level 1

8 points

Problem with iPhone 7

Hi,I got my refurbished iPhone 7 less than a year ago and now it keeps turning on and off. Only when it’s connected to the charger it’s working well.And it’s not the battery issues because I just changed the battery and it’s capacity 100%. How can I solve this problem?

Posted on Jun 24, 2021 3:58 AM

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3 replies

Level 10

104,428 points

Jun 24, 2021 4:49 AM in response to xenia83

Hello,

Start here:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

However, it seems like the battery may be going bad. Check the battery health:

Charge and monitor the iPhone battery

If the health is below 80%, consider a battery replacement:

iPhone Battery & Power Repair

Good luck.

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Level 1

8 points

Jun 24, 2021 5:00 AM in response to xenia83

I would suggest doing a factory refresh since you added a new battery yourself.

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Level 10

224,964 points

Jun 24, 2021 5:02 AM in response to xenia83

Who changed the battery?

If you did it yourself or had it done by an unauthorized service provider, your phone is unsupportable.

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Problem with iPhone 7

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