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Macbook Pro m1 not charging on one port

Macbook Pro M1, randomly one of the 2 usb-c ports won't charge. I can fix it by restarting the computer but this is a pain. Original charger and cable, it always charges one port so I think it is good. Seems to happen about once a week, both ports stop charging so it moves around.


Any ideas on how to resolve this?

Posted on Jun 24, 2021 7:18 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2021 7:28 AM


Quote.

Source: https://support.apple.com/guide/mac-help/if-your-battery-wont-charge-mh29198/mac


Please contact Apple support if the step posted above doesn't help.

  Click inside the box to choose an option.

  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

4 replies
Question marked as Top-ranking reply

Jun 24, 2021 7:28 AM in response to bagsy31


Quote.

Source: https://support.apple.com/guide/mac-help/if-your-battery-wont-charge-mh29198/mac


Please contact Apple support if the step posted above doesn't help.

  Click inside the box to choose an option.

  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Jun 24, 2021 7:53 AM in response to bagsy31

bagsy31 wrote:

Macbook Pro M1, randomly one of the 2 usb-c ports won't charge. I can fix it by restarting the computer but this is a pain. Original charger and cable, it always charges one port so I think it is good. Seems to happen about once a week, both ports stop charging so it moves around.

Any ideas on how to resolve this?


The M1 has no SMC or NVRAM

the equivalent and the best you can do with the M1 is a SafeBoot https://support.apple.com/en-us/HT201262


Then reboot as normal to test.



If no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




Macbook Pro m1 not charging on one port

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