Macbook Pro m1 not charging on one port

bagsy31 wrote:

Macbook Pro M1, randomly one of the 2 usb-c ports won't charge. I can fix it by restarting the computer but this is a pain. Original charger and cable, it always charges one port so I think it is good. Seems to happen about once a week, both ports stop charging so it moves around.

Any ideas on how to resolve this?

The M1 has no SMC or NVRAM

the equivalent and the best you can do with the M1 is a SafeBoot https://support.apple.com/en-us/HT201262

Then reboot as normal to test.

If no resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Quote.

• Reset the SMC: Reset the System Management Controller (SMC), which controls how your Mac manages power. If you have a Mac with Apple Silicon, just restart your computer. For other Mac computers, see the Apple Support article How to reset the SMC of your Mac.

Source: https://support.apple.com/guide/mac-help/if-your-battery-wont-charge-mh29198/mac

Please contact Apple support if the step posted above doesn't help.

  Click inside the box to choose an option.

  https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Contact Apple support please.

Your Mac needs to be tested by techs at Genius Bar.

Genius bar 

  https://www.apple.com/retail/geniusbar/