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Apple ID

My phone keeps reverting to the wrong apple ID and I am going around in circles trying to update apps. For a short while I was using my work apple ID on my personal phone and now I cannot seem to get rid of the work one - help

iPhone SE, iOS 14

Posted on Jun 24, 2021 12:30 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2021 6:35 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Top-ranking reply

Jun 24, 2021 6:35 PM in response to clairefromchelmsford

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

Apple ID

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