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Stuck in apple id change

I have an iPhone 6 that I gave to my son. I set up an apple id for him and changed the apple id used in the iPhone. For some reason, it never logs in and does not allow me to return to my original apple id. So the phone got stuck! Any help?

iPhone 6

Posted on Jun 8, 2022 3:45 PM

Reply
Question marked as Best reply

Posted on Jun 9, 2022 12:27 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

2 replies
Question marked as Best reply

Jun 9, 2022 12:27 PM in response to EduS1970

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from the backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Stuck in apple id change

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