Отмена подписки PicsArt

Добрый день! Оформил бесплатную пробную 7-ми дневную подписку на приложение PicsArt. Со счета сразу же списали стоимость подписки за год 2 850 рублей, хотя в условиях написано списание произойдет после 7-ми дней, если подписка не будет отменена. Подписку отменил, деньги на счёт так и не вернулись.

Posted on Jun 24, 2021 12:50 PM

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Posted on Jun 26, 2021 11:59 AM

Hi there TrikerZz,


We understand you were charged for a subscription you expect to start with a trial. If you have an issue with a purchase, the following page offers guidance on what you can do: Request a refund for apps or content that you bought from Apple


We hope this helps!

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5 replies

Jun 29, 2021 11:38 AM in response to TrikerZz

Hi TrikerZz,


We're glad to hear you were able to get help through the link. If a refund was approved, you can respect the amount to be credited to your payment method soon. The amount of time it takes, may depend on the type of payment method used. The following page provides additional information, including about how long you can expect to wait: How long refunds from the App Store or other Apple services take


Cheers!

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Отмена подписки PicsArt

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