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Can’t add my email to Mail

My Mail app has been acting up recently with my passwords so I decided reset my passwords online but they weren’t updating in Mail, or settings, no matter how many times I tried. I decided to delete my email accounts off of Mail and re-enter them in hopes that it would satisfy any issues. Unfortunately, when I go to add my AOL account I sign in and then this screen pops up again


So, instead of doing it that way I decided to do it all manually, and then this screen pops up, even though I had all the correct and necessary information.


[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 24, 2021 4:15 PM

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Question marked as Best reply

Posted on Jun 24, 2021 4:27 PM

Abrownell1 wrote:

My Mail app has been acting up recently with my passwords so I decided reset my passwords online but they weren’t updating in Mail, or settings, no matter how many times I tried. I decided to delete my email accounts off of Mail and re-enter them in hopes that it would satisfy any issues. Unfortunately, when I go to add my AOL account I sign in and then this screen pops up again
https://discussions.apple.com/content/attachment/f74ad3c2-4955-4e54-a993-310fd3e5faa2

So, instead of doing it that way I decided to do it all manually, and then this screen pops up, even though I had all the correct and necessary information.
https://discussions.apple.com/content/attachment/048cd022-b4ff-45a2-b2f5-2a1aea28babf

You need an app specific password to access their account, more info contact aol or look at their support site.

1 reply
Question marked as Best reply

Jun 24, 2021 4:27 PM in response to Abrownell1

Abrownell1 wrote:

My Mail app has been acting up recently with my passwords so I decided reset my passwords online but they weren’t updating in Mail, or settings, no matter how many times I tried. I decided to delete my email accounts off of Mail and re-enter them in hopes that it would satisfy any issues. Unfortunately, when I go to add my AOL account I sign in and then this screen pops up again
https://discussions.apple.com/content/attachment/f74ad3c2-4955-4e54-a993-310fd3e5faa2

So, instead of doing it that way I decided to do it all manually, and then this screen pops up, even though I had all the correct and necessary information.
https://discussions.apple.com/content/attachment/048cd022-b4ff-45a2-b2f5-2a1aea28babf

You need an app specific password to access their account, more info contact aol or look at their support site.

Can’t add my email to Mail

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