Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
📢 Newsroom Update
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Trading in 21" iMac- -received packing box but it's simply a large box with a piece of cardboard, a return label and nothing else to protect the iMac- are we meant to ship it back with the original box or is there a magical way to keep the computer safe in a bare box?
iMac 21.5″, macOS 10.15
If you have the original box with the styrofoam, put it in there and then put that into the plain box.Use bubblewrap, peanuts, or paper to fill in the empty spaces and to protect the box. Make sure it does not move around inside the box.
If you have the original box with the styrofoam, put it in there and then put that into the plain box.Use bubblewrap, peanuts, or paper to fill in the empty spaces and to protect the box. Make sure it does not move around inside the box.
Just wrap it in bubble wrap or a towel maybe be creative!
Hi leni50,
Welcome to Apple Support Communities.
Please contact Apple to make sure this is correct before shipping it: Get Support.
-Jack
Either contact the vendor that sent it, risk using the box as-is or add additional padding.
The only box for trade in of 21" iMac was a large empty box with a piece of cardboard in it- how to pack the computer safely in this box or is it meant to hold the original box the iMac arrived in?
