I can't seem to turn on the AirDrop on my MacBook Pro:
Can anyone tell how to resolve this?
I have turned off and on the wifi and the bluetooth but no joy. I have rebooted my mac, cleared SMC, PRAM, etc. I have done everything I could except to throw this mac on the trash.
Help.
MacBook Pro 15″, 10.15
Hello RunBobiRun,
It sounds like you're having some issues using AirDrop on your MacBook Pro. We'd be glad to help you out.
It looks like you've gone through the steps that are listed here: Use AirDrop on your Mac
Can you tell us what the exact issue is? Is the Mac not detectable, or is it unable to see any other devices?
Do you happen to have any third-party networking software installed, such as a VPN? If so, are you able to disable this or uninstall it temporarily to test and see if it works?
You'll also need to make sure that all devices have Personal Hotspot disabled and are in Bluetooth range of each other, and are awake.
If you don't or if that step doesn't help, then temporarily disable the Mac's firewall and then try again: About the application firewall
The following should be checked as well:
If none of the above help, then contact Apple Support.
Take care.
Hey RunBobiRun,
Thanks for getting back to us. We suggest contacting Apple Support so that they can take a closer look with you.
Take care!
The mac is undetectable. That's how I come to realize that the reason my Mac was undetectable is because AirDrop is off in my Mac as I showed in the screenshot. Since AirDrop on my mac is off it cannot obviously not see any other devices.
I do have GlobalProtect VPN that I have disabled, which did not help. I also went through the steps I initially took in the attempt to recover the AirDrop. It is no go at all. I have disabled the Mac FW, VPN disabled, reset Wifi, and USB, still no go.
Any other idea? A blow torch?
I can't turn on my Airdrop on my macbook pro
