my phone is not turning off and I'm not able to click on anything on my phone. how can I turn off my phone?
how can I turn my phone off?the regular way is not working of holding down the power button and the volume button.
iPhone 12
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User profile for user:
TammyW_03
User level:
Community Specialist
Hello OliverFeighan,
We're glad you thought to ask Apple Support Communities about restarting your iPhone 12. You should be able to press and hold one of the volume buttons and the side button until you see the power off slider. Those details can be found here: Restart your iPhone
If that isn't working, see if you are able to force a restart. Those steps can be found here: Force restart iPhone
We hope this helps.
Take care.