Signed out of Apple Music on MacBook Pro (MacOS 11.4)

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Level 1

8 points

Signed out of Apple Music on MacBook Pro (MacOS 11.4)

Every time I open Music App on Mac, the first time it shows the attached pop-up. I don't understand why that happens, as the Account menu shows that I am signed in to Apple Music.

Ofcourse, this gets solved when I play some radio or open any account related option. However, Music doesn't play the first song if I don't do that.

I also do not get the options launched recently about Dolby Audio and Lossless Audio. Perhaps this is somehow linked to the Apple Music Sign-in status while launching the app.

MacBook Pro 13″, macOS 11.4

Posted on Jun 26, 2021 10:27 PM

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Answer 1

brenden dv

Community Specialist

Jun 27, 2021 5:12 PM in response to DARSHIKSHETH

Hi,

Thank you for participating in the Apple Support Communities. Could you try removing the song, restarting your device and then adding it and testing it to see if the issue persists? If the issue persists, you can try signing out and then back in. This will remove offline content. Here's a link to help: Sign in with your Apple ID - Apple Support

Have a great day.

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Answer 2

Jun 28, 2021 11:52 AM in response to DARSHIKSHETH

Hi DARSHIKSHETH,

Thank you for participating in the Apple Support Communities. If your device's software is not updated, update it first to see if this resolves the issue. If not, try using a different internet connection. Be sure to use a strong connection. If this does not work, Contact - Official Apple Support

Have a great day.

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Answer 3

DARSHIKSHETH Author

Level 1

8 points

Jun 27, 2021 9:17 PM in response to brenden dv

Dear brendan dv,

Thanks for your suggestions. I tried removing a song, restarting the device and then adding it again.

I also tried signing out and signing back in. However, the issue still persists.

The first song I try to play will show the same pop-up - saying that I am not signed in to the Apple Music.

I have also tried removing all downloaded songs, re-downloading them to see if that was an issue. However, no luck so far.

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Signed out of Apple Music on MacBook Pro (MacOS 11.4)

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