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User profile for user: kmohankris
kmohankris Author
User level: Level 1
5 points

Battery Drain

My iphone 11 (bought less than 7 months) has severe battery performance issues. I use only apple genuine accessories (which comes along with the box). It takes long time (more than 4 to 5 hours) for a full charge and drains out in 3 hours (comes to less than 30% after a full charge). Apple support after diagnostics says that since the settings/battery/battery health shows 93%, they cannot recommend battery replacement and other support they can do. Whatever they said to increase battery life (reducing brightness, using wifi, low power mode, etc.,) all are something i do regularly. please support?

Posted on Jun 27, 2021 1:55 AM

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,906 points

Posted on Jun 27, 2021 11:57 AM

Hello,

The charging times seem normal unless you are using fast-charging. See this:

Fast charge your iPhone

Also see:

About Optimized Battery Charging on your iPhone

Listed below are the standard steps for short battery life:

1) Have you tried a restart?  If not, do it now.

2) Go to Settings > Battery > BATTERY USAGE BY APP to see the apps that are consuming your battery.

3) Check “Battery Health” in the link: 

iPhone Battery and Performance

Good luck.

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,906 points

Jun 27, 2021 11:57 AM in response to kmohankris

Hello,

The charging times seem normal unless you are using fast-charging. See this:

Fast charge your iPhone

Also see:

About Optimized Battery Charging on your iPhone

Listed below are the standard steps for short battery life:

1) Have you tried a restart?  If not, do it now.

2) Go to Settings > Battery > BATTERY USAGE BY APP to see the apps that are consuming your battery.

3) Check “Battery Health” in the link: 

iPhone Battery and Performance

Good luck.

Reply

Battery Drain

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