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what should i do after the apple logo is all that appears when trying to fix my phone

My phone will not turn on. I have the apple logo on the screen, it is plugged into the computer but nothing is happening. How do I get it back?

I have already purchased a new phone, but need information off the original one.

iPhone 8, iOS 13

Posted on Jun 27, 2021 6:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2021 10:22 AM

Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435


If they do not work then follow the advice at the end of the documents about contacting Apple.


1 reply
Question marked as Top-ranking reply

Jun 27, 2021 10:22 AM in response to FaszMic

Try things in these links:


If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616


If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435


If they do not work then follow the advice at the end of the documents about contacting Apple.


what should i do after the apple logo is all that appears when trying to fix my phone

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