You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
We just purchased Cruella in 4K HDR
on our Samsung TV through the Apple TV App. It started out fine for 10 minutes then the screen went black but still has the sound. I’ve fast forwarded it through the entire movie and it’s the same way.
QRQ65A,
Please contact the iTunes Store staff about this issue.
Please contact the iTunes Store staff about this issue.
Seems to be common with this movie playing on the smart TVs :(
Wouldn’t be so bad if we hadn’t spent $30 on a movie we can’t watch now!!!
4K HDR Movie Dark Screen With Sound
