Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
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We don’t have sufficient information to reset your security questions.
As posted above, contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support.
Based on multiple posts I have read, they will not help you recover the answers to your security questions.
Some hacker tried to do an account reset on me.. so I thought I would try resetting my account.. and ran into this ridiculous situation.
I don't own any Apple devices any more and I haven't for years.
My first job was programming Apple computers on the Power PC platform - I see nothing has changed.
My experiences as a programmer on Apple, and as a user of their devices, is precisely why many years ago I permanently dumped Apple both professionally and personally.
If you are reading this and are forever locked out of your account, it might be a good idea to do the same.
The fun with Apple stops the moment the marketing ends. I see the endless queues in front of their stores every weekend - all for tech support, and all for a fee.
You ask yourself why..
Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
You would need to follow the steps to reset your security questions.
If these steps did not work for you, you'll need to contact Apple's Security Team in your location.
Cannot Reset Security Questions