Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook showing spinning globe on startup

My MacBook showed the question mark screen. After I followed the steps from the support page, it asked me to log in to my wifi, on doing this, it displays a spinning globe. It's been like this for almost over an hour. Please what can I do to fix this?


I had done a factory reset and finished loading my startup disk, but I encountered an error when I tried to install macOS.

I will really appreciate your help with this. Thank You.



Posted on Jun 28, 2021 12:03 AM

Reply
3 replies

Jun 28, 2021 6:14 AM in response to Bigmyke27

Bigmyke27 wrote:

My MacBook showed the question mark screen. After I followed the steps from the support page, it asked me to log in to my wifi, on doing this, it displays a spinning globe. It's been like this for almost over an hour. Please what can I do to fix this?

I had done a factory reset and finished loading my startup disk, but I encountered an error when I tried to install macOS.
I will really appreciate your help with this. Thank You.




Restore your Mac from a backup

https://support.apple.com/en-us/HT203981

Macbook showing spinning globe on startup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.