I have been billed twice for the same amount, for the same app (Snag-App). How can get a refund without losing the app and information I have with it? When I request a refund on the one invoice a warning sign appears that I may lose all information. I need the information on the app for a project and cannot lose this. I would appreciate any help.
iPhone 8
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Thank you, I was able to call the service center and they will issue a refund.
I have been billed twice for the same amount, for the same app. How can get a refund without losing the app and information I have with it?
