Apple Family Sharing
What do I do when my Apple Music says ‘can’t connect’?
User profile for user:
Jeff_W.
User level:
Community Specialist
Hello Jewdy,
Thank you for posting in Apple Support communities. We understand that you are having issues with Apple Music showing an error that says "cant connect". We would love to help you with this.
To listen to content from Apple Music that has not been downloaded to your device you will need data to connect. This data can come from your wireless carrier or a wifi connection.
This article tells you what you can do with Apple Music: Listen to music and more in the Apple Music app
This article will tell you how to add music to your library and download to play offline with no data connection needed: Add and download music from Apple Music
Thank you for allowing us to support you.
Have an awesome and productive day!