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My credits are gone after canceling Apple Arcade free trial.

Around this morning I add $10.00 credit to my iPad AppStore account via iTunes gift card. This evening, I cancel my free trial of Apple Arcade (after few minutes of use). After that when I check my downloaded apps high so that my credits become a $0.00 credit. At first I thought it was some kind of bug, so I restart my iPad. After restarting my iPad I checked it again and it still $0.00. This has to be a bug or something because it’s really annoying. Some of my monthly allowance is gone in an instant!

iPad Pro, iPadOS 14

Posted on Jun 28, 2021 2:25 AM

Top-ranking reply

turingtest2

Level 10

274,564 points

Posted on Jun 28, 2021 5:09 AM

Use the https://reportaproblem.apple.com/ site to review recent activity on your account.

tt2

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My credits are gone after canceling Apple Arcade free trial.

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