Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost iPhone

My phone is offline and the find my app is not locating my device. What do I do?

iPhone XS, iOS 14

Posted on Jun 28, 2021 6:40 AM

Reply
Question marked as Best reply

Posted on Jun 28, 2021 6:41 AM

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472


If Find My iPhone is offline or not working' Click on the link to 'Get help when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline.' --> https://support.apple.com/HT204233


3 replies
Question marked as Best reply

Jun 28, 2021 6:41 AM in response to mysha146

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472


If Find My iPhone is offline or not working' Click on the link to 'Get help when you don't see your device listed, or you see an unexpected device or an alert that says your device is offline.' --> https://support.apple.com/HT204233


Lost iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.