Need help to get storage for iCloud it was mistakenly taken off by credit card

Need my iCloud storage put back on it was taken off by my credit card person

iPhone XR, iOS 14

Posted on Jun 28, 2021 10:20 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2021 10:36 AM

The card company can't cancel a subscription for you so the subscription still exists, you just need to pay for it.


Read the links below about various ways to pay for items in the iTunes and App Stores.


- Add a payment method such as a credit or debit card to your account. See this link about 'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631 then see this link about how to 'Change, add, or remove Apple ID payment methods' --> https://support.apple.com/HT201266


- Add funds to your Apple ID balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add balance to an Apple ID instead of having the card charged each time.

Click here --> https://support.apple.com/HT208687


- Create and add money to an iTunes Pass - "At Apple Stores and select retailers, you can add store credit directly to the Apple ID that you use for App Store, iTunes Store, and iBooks Store purchases." - https://support.apple.com/HT203021


- Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209


The only way for it to have been truly canceled would be if you went so long withut paying for it that Apple canceled the service.


Click on this link to discover how to "Upgrade your iCloud storage plan" --> https://support.apple.com/HT201318


3 replies
Question marked as Top-ranking reply

Jun 28, 2021 10:36 AM in response to leona232

The card company can't cancel a subscription for you so the subscription still exists, you just need to pay for it.


Read the links below about various ways to pay for items in the iTunes and App Stores.


- Add a payment method such as a credit or debit card to your account. See this link about 'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631 then see this link about how to 'Change, add, or remove Apple ID payment methods' --> https://support.apple.com/HT201266


- Add funds to your Apple ID balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add balance to an Apple ID instead of having the card charged each time.

Click here --> https://support.apple.com/HT208687


- Create and add money to an iTunes Pass - "At Apple Stores and select retailers, you can add store credit directly to the Apple ID that you use for App Store, iTunes Store, and iBooks Store purchases." - https://support.apple.com/HT203021


- Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209


The only way for it to have been truly canceled would be if you went so long withut paying for it that Apple canceled the service.


Click on this link to discover how to "Upgrade your iCloud storage plan" --> https://support.apple.com/HT201318


Jun 28, 2021 11:08 AM in response to leona232

Tell us what happens when you try to add a credit card. From personal experience just saying "can't" could mean your cat is sitting on your iPhone.


This document explains how to 'Change [, check], add, or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


Review this document about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is probably just checking with the system linking to your financial institution and asking if the payment method is valid. The system is providing a negative response. Make sure the name and address are entered exactly as it appears on your bills and that the 3 digit CVV is correct. Check with your financial institution about the status of your card.


Make sure this is a payment method that you can use with your Apple ID; click here --> https://support.apple.com/HT202631


If you still have problems Click here --> https://support.apple.com/choose-country-region/Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

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Need help to get storage for iCloud it was mistakenly taken off by credit card

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