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My screen is broken and I cannot unlock it, but every time i try to restore it stops at the very end

I completely broke the screen on my iphone, and none of the buttons work. I need to know how to reset and restore it so that I can take all my info off.

Posted on Jun 28, 2021 8:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 9:10 PM

jordin420 Said:

"I completely broke the screen on my iphone, and none of the buttons work. I need to know how to reset and restore it so that I can take all my info off."

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Have another computer handy? If not, ask a friend if you may use theirs.


Get this Serviced:

To get this serviced, you would Either:


Contacting Apple Support:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And this makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Jun 28, 2021 9:10 PM in response to jordin420

jordin420 Said:

"I completely broke the screen on my iphone, and none of the buttons work. I need to know how to reset and restore it so that I can take all my info off."

-------


Have another computer handy? If not, ask a friend if you may use theirs.


Get this Serviced:

To get this serviced, you would Either:


Contacting Apple Support:


Why the Wait:

Phone calls are taking a bit to go through at the moment, due do lots of calls. And this makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

My screen is broken and I cannot unlock it, but every time i try to restore it stops at the very end

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