User profile for user: 3random
3random Author
User level: Level 1
4 points

Lost Headphones (airpod pro)

Just wondering why my phone wouldn't show me last known location or last time connected to my headphones? Instead i just get told my headphones are offline. I like to think even if the iphone don't know the last known location, why can't it at least tell me the last time they where connected. This is super basic data that would help me in finding them. instead i just get 'offline' might as well change that to 'good luck'.

Does anyone know if iphone has some sort of bluetooth connection log or something to help me find my airpods vs the little help 'find my' has been. I'm actually pretty disappointed apple seems to find this information irrelevant when looking for my lost airpods. Knowning the last time i was connected would at least help me in regards to knowing what area code i was in.


-former airpod pro owner



Posted on Jun 29, 2021 6:59 AM

Reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
428,363 points

Posted on Jun 29, 2021 11:19 AM

To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


"You might see the last known location."

The above article does not mention this but what is discussed in this link: https://www.apple.com/icloud/find-my-iphone/ may apply to Airpods too:

"Apple receives location information only when you actively locate your device, mark it as lost, or enable Send Last Location. Location data is ... kept for no more than 24 hours." However https://support.apple.com/HT207581 says:


If your AirPods, AirPods Pro, or AirPods Max are offline

If your AirPods, AirPods Pro, or AirPods Max are out of range or need to charge, you might see their last known location, "No location found," or "Offline." You also won't see the location for your AirPods or AirPods Pro if they're inside their Charging Case. You can see AirPods Max in Find My for up to 18 hours inside their Smart Case. Outside of their Smart Case, you can see them for 72 hours. Learn more about AirPods Max battery life. "


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Limnos
Limnos
User level: Level 10
428,363 points

Jun 29, 2021 11:19 AM in response to 3random

To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


"You might see the last known location."

The above article does not mention this but what is discussed in this link: https://www.apple.com/icloud/find-my-iphone/ may apply to Airpods too:

"Apple receives location information only when you actively locate your device, mark it as lost, or enable Send Last Location. Location data is ... kept for no more than 24 hours." However https://support.apple.com/HT207581 says:


If your AirPods, AirPods Pro, or AirPods Max are offline

If your AirPods, AirPods Pro, or AirPods Max are out of range or need to charge, you might see their last known location, "No location found," or "Offline." You also won't see the location for your AirPods or AirPods Pro if they're inside their Charging Case. You can see AirPods Max in Find My for up to 18 hours inside their Smart Case. Outside of their Smart Case, you can see them for 72 hours. Learn more about AirPods Max battery life. "


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost Headphones (airpod pro)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up