Why can’t I pay for PANDORA?

Question

Why can’t I pay for PANDORA?

I’ve been trying all the free music services I can find in order to discover one that I feel comfortable paying. None seem to work well. I get a few songs and then they all seem to freeze. So now I’m thinking that it must be my old phone. It’s an iPhone 6s Plus with 128 gbs of memory. I love it because it still has an ear phone jack but maybe it’s time to go. Please tell me the problem lies somewhere else since I don’t have the money to upgrade to another IPhone. I may have to turn to the dark side and buy an Android (shudder).

iPhone 6s, iOS 14

Posted on Jun 29, 2021 7:52 AM

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Answer 1

destiny241

Community Specialist

Jun 30, 2021 9:27 AM in response to georgeleonardlater

Welcome Georgeleonardlater,

Thank you for using Apple Support Communities. Based on your post, streaming services for music seem to stop responding after playing a few songs. We'll do our best to assist.

For an issue like this, we'd recommend using: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

We'd isolate the issue to see if it occurs when connect to other Wi-Fi networks or using only the cellular network.

If you're using a VPN or anti-virus software on the iPhone, we would disable these, reboot the iPhone and test it out again.

For issues updating your billing details, see: Change, add, or remove Apple ID payment methods

Hoping that helps out, take care!

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Why can’t I pay for PANDORA?

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