I got my new iPad Pro Model A2377 yesterday. as of now I still can't hear music play. what step did i missed?

WillieVest, is your iPad on silent mode? To check this, swipe down from the upper right hand side of the screen to show the Control Center. Look for the bell icon. If it red with a slash through you are in silent mode. tap on it to remove silent mode. If it is already off. Then can you provide more steps on what you did? Also could the iPad be connecting to wireless speakers or AirPods? Are you using the music app to try and play music or from a web browser or some other source. The more details you can provide the better we can help you.

I hope this helps.

Paul