I need to make an appointment

To make an appointment at the Apple Store, go to this link and select the store you wish to make the appointment at and describe the problem on the pages that appear. Genius Bar Reservation and Apple Support Options - Apple

You would want a genius bar appointment for transferring your files, although you can do that pretty easily yourself in the comfort of your own home→Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support.

To make an appointment go to https://apple.com/retail, find the most convenient store, and click the link to make an appointment.

Want an in store appointment at the Albuquerque Up Town Apple store Albuquerque, NM for July 9, 10 or 11

Do I need an appointment to trade in an older iPad and get help transferring my files from old to new?

I clicked on the blue bar and my choice wasn’t on the list

You need to make the appointment yourself. No one here can do that for you. Click on the blue text in my earlier post and follow the screen prompts. Select the store you want and see about making the appointment.