recurring hotmail account account server issue using mail

I have an iPhone 11 with up to date IOS version, but I keep having a recurring issue with Mail connecting to my hotmail account. When I have issues the displayed error is shown as 'Cannot get mail. The connection to the server failed'. This fault doesn't occur all the time and seems to rectify itself after a period. I've attempted signing out the back into mail account and turned iPhone off and on again but I'm unable to rectify the issue. Any advice?

Chris

Posted on Jun 29, 2021 9:06 PM

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1 reply

Jun 29, 2021 9:39 PM in response to Mandosa09

Mandosa09 Said:

"recurring hotmail account account server issue using mail: I have an iPhone 11 with up to date IOS version, but I keep having a recurring issue with Mail connecting to my hotmail account. When I have issues the displayed error is shown as 'Cannot get mail. The connection to the server failed'.[...]"

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Contact Microsoft. They'll know what's going on. Start here, with the Virtual Support Agent. This probably all comes down to needing a new App Password (something typical after an update install on your device).

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recurring hotmail account account server issue using mail

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