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hi
my phone12 (ios 14.6) transfers via cable to mac computers lightroom don't werk
the import dialog starts but nothing happens afterwards
2009 mac pro running el capitain OS10.11.6, LR classic 7,5 release, camera raw 10,6
2015 macbook pro, big sur OS11.4, LRC 10,3 camera raw 13,3
if i drag images from icloud photos only jpegs get transferred
i'm more interested to get the dng files on computers
thanks for advice
iPhone 12 Pro Max
Hi franswaza,
Thanks for using the Apple Support Communities! We understand that you'd like to export photos with DNG file format from your iPhone to your Mac. We'd be glad to see if we can help you with this. First, we'd recommend ensuring you're following all the steps outlined in these articles below:
Take Apple ProRAW photos with your iPhone camera
Cheers.
Hi franswaza,
Thanks for using the Apple Support Communities! We understand that you'd like to export photos with DNG file format from your iPhone to your Mac. We'd be glad to see if we can help you with this. First, we'd recommend ensuring you're following all the steps outlined in these articles below:
Take Apple ProRAW photos with your iPhone camera
Cheers.
hi chuck
your links helped although the matter is not solved
trying to download dng images to mac using cable and the mac app "image transfer" also failed. it starts wanting to transfer and then quits a few seconds later. transfers using this method works with other non dng iphones. i suspect a iphone software problem
Hi franswaza,
Thanks for the additional information regarding your issue. At this time, we'd recommend getting in touch with an Apple creative media specialist next. They'll be able to look into this matter further with you. You may reach them directly from Get Support.
Take care.
hi chuck. some feedback
trying to import raw/dng files off iphone by cable using the image transfer app or tying to import the images to lightroom fail in both situations. every raw/dng pic has to de-edited to the original file before the images will transfer
this is cumbersome and i hope apple fixes it with a software update
cheers
francois
hi chuck, many thanks
they're looking into the issue
iphone 12 pro raw dng images to lightroom problems
