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Level 1

4 points

Can’t FaceTime

Can’t FaceTime Why is there a Halfmoon next to my friend’s name

Posted on Jun 30, 2021 8:48 AM

Top-ranking reply

Level 6

15,962 points

Posted on Jun 30, 2021 3:35 PM

If you can't make a FaceTime call on your iPhone, iPad or iPod touch – Apple Support - You'll want to look at these steps regarding the issues you are facing with Facetime
Could your friend have enabled Do Not Disturb Mode? This mutes all incoming calls and notifications, including Facetime calls. Use Do Not Disturb on your iPhone, iPad and iPod touch – Apple Support (I presume this due to the moon your friend sees on his/her screen)

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