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Level 1

5 points

Apple TV 3rd Gen is not able to restore

When I have connected the Apple TV to my iMac and pressed restore it comes up with “The Apple TV software update server could not be contacted. The requested resource was not found“

So my Apple TV is still stuck on the airplay screen.

What else can I do ?

Posted on Jun 30, 2021 12:50 PM

Best reply

rkaufmann87

Level 10

140,982 points

Posted on Jun 30, 2021 1:30 PM

Please try unplugging your Apple TV from its power source for 2-3 minutes and then retry.

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Apple TV 3rd Gen is not able to restore

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