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App store

I just got a new iPhone 12. When I try to download an app from the App Store, I’m asked for my password, and I get a check mark. Then another screen comes up saying “this Apple ID has not yet been used in the iTunes store”. When I tap to review my account information, I’m asked for my Apple ID, but it keeps saying verification failed - no matter if I enter my Apple ID or password. What am I doing wrong??

Posted on Jun 30, 2021 3:17 PM

Best reply

Eric Root

Level 10

684,213 points

Posted on Jun 30, 2021 5:35 PM

Log into your account in the App Store/iTunes and you should be able to change/verify it there.

Apple ID has not yet been used with the iTunes store. Please review your account information

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