Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone is smashed.

The screen is dead. I have a new phone. How to I de-activate my phone so that I can turn it in?

iPhone 8, iOS 14

Posted on Jun 30, 2021 9:23 PM

Best reply

Level 10

167,225 points

Posted on Jun 30, 2021 9:42 PM

Follow he link you came from, the section regarding what to do if you do not have the phone. You log into iCloud to remove it.

View in context

Similar questions

1 reply

Best reply

Level 10

167,225 points

Follow he link you came from, the section regarding what to do if you do not have the phone. You log into iCloud to remove it.

My phone is smashed.