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i can't remove the child lock

I put the child lock on youtube for my toddler to watch. Then I found the phone on the home screen and mot responding. It won't ;et me remove the lock


iPhone 12 Pro Max, iOS 14

Posted on Jul 1, 2021 6:57 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2021 7:08 AM

If the screen on the phone is not responding, try a forced restart. Your profile shows that you have an iPhone 12, but just in case, these instructions will explain how to force restart no matter what model you have.


  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

Jul 1, 2021 7:08 AM in response to zzzzsde

If the screen on the phone is not responding, try a forced restart. Your profile shows that you have an iPhone 12, but just in case, these instructions will explain how to force restart no matter what model you have.


  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Top (or Side) button and the Volume Down buttons until you see the Apple logo.


i can't remove the child lock

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