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Cannot see Apple TV in itunes

I have an Apple TV Gen 3. I don't have a remote currently but need to do a factory restore on it. I plugged it into my Windows 10 Laptop will multiple different USB cables (micro) and it will not appear.

Windows, Windows 10

Posted on Jul 1, 2021 9:45 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2021 10:51 AM

To restore through a computer, you will need the iTunes application. The device may not be visible/accessible to Windows itself.

To restore through a computer, you will need a USB cable that supports data transfer. A charging cable from another device may not work.

To restore through a computer, you will need to power the Apple TV box with the power cord at the indicated moment.


Restore your Apple TV - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 1, 2021 10:51 AM in response to Cjmartel1976

To restore through a computer, you will need the iTunes application. The device may not be visible/accessible to Windows itself.

To restore through a computer, you will need a USB cable that supports data transfer. A charging cable from another device may not work.

To restore through a computer, you will need to power the Apple TV box with the power cord at the indicated moment.


Restore your Apple TV - Apple Support

Cannot see Apple TV in itunes

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