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chloee144 Author

Level 1

4 points

app store question

everytime i try to download anything such as free games, it says “ verification required, tap to continue and sign in to view billing information “ anyone know how to help?

iPhone XR, iOS 14

Posted on Jul 1, 2021 10:00 AM

Top-ranking reply

brbo

Level 8

35,891 points

Posted on Jul 1, 2021 8:12 PM

Hi chloee44,

Welcome to the Apple Community, where some of us do our best to help each other :)

Wondering what happens when you tap "Continue" at the top right of your iPhone screen ?

Seems like you would see your billing info., (or ok the purchase ?)

and

maybe have the choice, or verify (ok), which method of payment you want to use.

(i.e: from the payment methods you have in your Apple ID account.)

Your Apple ID is the account you use for everything Apple. including iTunes, App Store, iCloud etc.

Seems you must have a payment method registered in your Apple ID account,

for the first time you use iTunes or the App Store etc., even if you are downloading a free item.

Here's an article, if you need it.

How to:

Change, Add or Remove Apple ID Payment methods:

https://support.apple.com/en-us/HT201266

Hope this helps you :)

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