Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

app store question

everytime i try to download anything such as free games, it says “ verification required, tap to continue and sign in to view billing information “ anyone know how to help?

iPhone XR, iOS 14

Posted on Jul 1, 2021 10:00 AM

Reply
Question marked as Best reply

Posted on Jul 1, 2021 8:12 PM

Hi chloee44,

Welcome to the Apple Community, where some of us do our best to help each other :)


Wondering what happens when you tap "Continue" at the top right of your iPhone screen ?

Seems like you would see your billing info., (or ok the purchase ?)

and


maybe have the choice, or verify (ok), which method of payment you want to use.

(i.e: from the payment methods you have in your Apple ID account.)


Your Apple ID is the account you use for everything Apple. including iTunes, App Store, iCloud etc.


Seems you must have a payment method registered in your Apple ID account,

for the first time you use iTunes or the App Store etc., even if you are downloading a free item.


Here's an article, if you need it.

How to:

Change, Add or Remove Apple ID Payment methods:

https://support.apple.com/en-us/HT201266


Hope this helps you :)

1 reply
Question marked as Best reply

Jul 1, 2021 8:12 PM in response to chloee144

Hi chloee44,

Welcome to the Apple Community, where some of us do our best to help each other :)


Wondering what happens when you tap "Continue" at the top right of your iPhone screen ?

Seems like you would see your billing info., (or ok the purchase ?)

and


maybe have the choice, or verify (ok), which method of payment you want to use.

(i.e: from the payment methods you have in your Apple ID account.)


Your Apple ID is the account you use for everything Apple. including iTunes, App Store, iCloud etc.


Seems you must have a payment method registered in your Apple ID account,

for the first time you use iTunes or the App Store etc., even if you are downloading a free item.


Here's an article, if you need it.

How to:

Change, Add or Remove Apple ID Payment methods:

https://support.apple.com/en-us/HT201266


Hope this helps you :)

app store question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.