restore timeout

my daughter set a new passcode and cant remember it. i'm trying to do a restore from itunes and it just times out and never finishes the update/restore process


iPad Mini 5, iPadOS 14

Posted on Jul 1, 2021 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2021 2:35 PM

Hi rvtraveler2021,


We see you're having trouble getting your device restored. In some cases recovery mode can time out prior to the software completely downloading. Once the software is downloaded you can put the device back into recovery mode and try again. You can read more information about that here: If you can't update or restore your iPhone, iPad, or iPod touch


We hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 2, 2021 2:35 PM in response to rvtraveler2021

Hi rvtraveler2021,


We see you're having trouble getting your device restored. In some cases recovery mode can time out prior to the software completely downloading. Once the software is downloaded you can put the device back into recovery mode and try again. You can read more information about that here: If you can't update or restore your iPhone, iPad, or iPod touch


We hope this helps.


Take care.

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restore timeout

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