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Flashing white file folder with a black question mark on Mac

When I turn on my Mac book pro, I get a flashing white file folder with a black question mark on it. There is also an address underneath it: support.apple.com/startup.


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Posted on Jul 1, 2021 3:47 PM

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Posted on Jul 1, 2021 4:19 PM

It means that the Mac cannot find a bootable volume. The main reasons for this is a corrupt file system, damaged or missing OS, or a bad drive.

If your Mac starts up to a question mark - Apple Support




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Flashing white file folder with a black question mark on Mac

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