iMessage says "activation unsuccessful".

Some background, I switched to a new phone carrier today (First Net - AT&T powered). I had iMessage working just fine while using my old carrier (Google Fi). Since switching, it will not let me activate Facetime or iMessage and gives me a popup saying "An error occurred during activation. Try again." It has a check mark next to my email/apple ID but as soon as I try to tick my phone number, this message pops up. There was another recent forum on here about this but I did not see anyone provide a solution or update. Please help!!

*I have an iPhone 12 Mini with the updated iOS14.6. I have tried the following "solutions":

-Restarting phone, including restarting it after turning iMessage/FT off

-Logged out and back in from my apple ID. (Attempted a restart with my ID logged out as well)

-Reset network settings. (attempted a phone restart as well)

-Resetting the phone and backing it up with an iCloud backup.

-Turned airplane mode on (and of course restarted the phone)

My cellular works just fine. It is not an issue on the FirstNet end of things. I can text normally and make phone calls, use my internet, etc. Literally just affecting iMessage and Facetime with my phone number.

iPhone 12 mini, iOS 14

Posted on Jul 1, 2021 3:58 PM

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Jul 2, 2021 2:48 PM in response to kiwi96

Hi there kiwi96,


It sounds like you're having difficulty activating iMessage and FaceTime on your iPhone since switching wireless carriers. We're glad you've joined us in Apple Support Communities, and we can provide some guidance.


"Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS." If you currently have an active SMS messaging plan, follow the remaining suggestions in this support article:


If you get an error when trying to activate iMessage or FaceTime


We hope this information is helpful. Don’t hesitate to let us know if you have any more questions.


Cheers.

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iMessage says "activation unsuccessful".

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