My location

Hi! I have lived in Oklahoma City my entire life. I don’t travel very often.. maybe once every 2-3 years. For some reason I think my phone thinks I live in Dallas, TX though? It has also been about 12 years since I have even visited Dallas. It is so weird.. anything I sign up for automatically puts Dallas as my location. Whenever I online shop, it automatically takes me to only Dallas, TX locations of my selected stores. It’s always a pain having to manually change every single thing to Oklahoma City, OK. It’s do-able.. I’m just getting so sick and tired of it. My GPS knows where I’m at, and it always knows I’m in Oklahoma City. Why does EVERYTHING else think I’m in Dallas? I have tried and failed so many times to fix this, and I just can’t figure it out. What do I do? Please help me 😢😢😢

Posted on Jul 2, 2021 6:51 AM

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Question marked as Top-ranking reply

Posted on Jul 2, 2021 7:05 AM

Hello,

Thats very interesting, I will try to help you.

  • First, go to https://appleid.apple.com/ then sign in and scroll down to “payment and shipping” then tap edit and see if your address is correct.
  • Next go on your iOS device and go to the settings app > privacy > location services and tap on apps that you use your location for like “safari websites” and make sure it is not set to never. Also try turning on precise location if it is not on already.
  • Go to the same settings app > privacy > location services > system services > significant locations > see if Dallas is there and if so then delete it.
  • Since you said your GPS is working properly, make sure your VPN is turned off (if you have one). Also, if you have cellular data or have access to another wifi network then try those and see if the location is right.

Try these steps and see if the issue is fixed. If not, reach out and we can go over some other troubleshooting steps.

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3 replies
Question marked as Top-ranking reply

Jul 2, 2021 7:05 AM in response to jeana274

Hello,

Thats very interesting, I will try to help you.

  • First, go to https://appleid.apple.com/ then sign in and scroll down to “payment and shipping” then tap edit and see if your address is correct.
  • Next go on your iOS device and go to the settings app > privacy > location services and tap on apps that you use your location for like “safari websites” and make sure it is not set to never. Also try turning on precise location if it is not on already.
  • Go to the same settings app > privacy > location services > system services > significant locations > see if Dallas is there and if so then delete it.
  • Since you said your GPS is working properly, make sure your VPN is turned off (if you have one). Also, if you have cellular data or have access to another wifi network then try those and see if the location is right.

Try these steps and see if the issue is fixed. If not, reach out and we can go over some other troubleshooting steps.

Jul 2, 2021 7:47 AM in response to joel12mat

Okay I tried everything.. and I actually didn’t have any address at all set for “payment and shipping”. I went ahead and filled it out with my correct address. Nothing is set to never, and my precise location is turned on. I don’t have a VPN, so it is turned off. And yes.. from what I can tell my location is set right.I do still need some help, but I can definitely feel like we are getting closer and closer to the answer 😊

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My location

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