Impossible to transfer pics and video to PC

I thought my iPhone X was a nightmare to transfer data to a PC but this 12 Mini has taken the lead. I have had this phone for 2 months. I have tried everything to transfer pictures and video to my PC. The best I can do is email myself pictures.


Windows Photo Viewer Sync.... Fails 90% of the time, the other 10% it takes hours to transfer a couple pics.


iTunes backup... works but not helpful in this case.


ICloud subscription... don't even mention it I refuse to pay for additional iCloud storage to be able to get pics off my phone.


Windows Explorer.... Fails 100% of the time.


What gives? I would think that eventually Apple could get this right, but every phone I buy is progressively worse. Why don't I have an Android? Because of one app that is iOS only.


Apple fan boys, no need to defend your honor here. Anyone else, how do you get pics and vid off your phone, is there something I'm missing in the list above?

Windows, Windows 6

Posted on Jul 2, 2021 11:51 AM

Reply
3 replies

Jul 2, 2021 12:09 PM in response to xvvvv

I understand your frustration: the procedure should be smooth and reliable at all times.


Here are a few things you could look at:

  1. You mention Windows 6 in your profile.: I doubt that this version of Windows is still supported by iTunes but I may be wrong.
  2. In any case, try updating iTunes (Update to the latest version of iTunes - Apple Support) and follow the steps in this article: Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Impossible to transfer pics and video to PC

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.