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anabelle2124 Author

Level 1

4 points

usb accessories setting is off and my phone is disabled

My iphone is disable and I am not able to connect to my computer to fix because it must be unlocked to charge due to the usb accessories setting.

iPhone 12 Pro, iOS 14

Posted on Jul 2, 2021 3:47 PM

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Top-ranking reply

Community+ 2024

Level 10

413,928 points

Posted on Jul 3, 2021 5:17 AM

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

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1 reply

Top-ranking reply

Community+ 2024

Level 10

413,928 points

Jul 3, 2021 5:17 AM in response to anabelle2124

Connect iPhone to Computer

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...

If you are experiencing an issue not listed here, contact support

Reply

usb accessories setting is off and my phone is disabled

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