I need an appointment at the Genius Bar at the Jordan Creek location West DesMoines I just bought this today!!!

jrluett Said:

"I need an appointment at the Genius Bar at the Jordan Creek location West DesMoines I just bought this today!!!: I’m trying to make an appointment at the Genius Bar new Mac book pro"

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What exactly is occurring?

Genius Bar Appointment:

Go Here: Genius Bar Reservation and Apple Support Options - Apple.

Contact Apple Support:

With the Coronavirus Pandemic, reservation restrictions may be up there quite a bit. So, contact Apple Support.

Apple Support Contact Info:

• Contact Us - Choose Locations
• U.S.A. (800)MY-APPLE
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

jrluett wrote:

I’m trying to make an appointment at the Genius Bar new Mac book pro

Hi jrluett —This is a user to user support forum. You can call your local store to make an appointment or see what's needed for assistance. Phone: (515) 440-9900 101 Jordan Creek Pkwy, West Des Moines, IA 50266

or

Some links provided above by TheLittles.

There is also a phone app for making your own appointment:

using the "AppleSupport app " which can help you find a nearby store, book a reservation, etc

https://apps.apple.com/us/app/apple-support/id1130498044

You should be receiving an email from Apple— if you bought from them directly:

Apple Personal Session - Apple

https://www.apple.com/shop/personal-session