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lost money

i added 7 hours ago 10 eu on my apple id and never got it, i tried everything but nothing helps

iPhone XR, iOS 14

Posted on Jul 3, 2021 9:51 AM

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Question marked as Best reply

Posted on Jul 3, 2021 10:41 AM

Did you try signing out of the App Store/iTunes, restarting, and then signing back in?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

1 reply
Question marked as Best reply

Jul 3, 2021 10:41 AM in response to Fei035

Did you try signing out of the App Store/iTunes, restarting, and then signing back in?


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

lost money

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